Privacy Policy

 

1. General terms.

Prospecto group JSC develops the platform of prospecto.com.au. Our main goal is to help users quickly and easily to find the latest promotions in their city. Users can visit the website knowing that their personal information is fully protected. We use the generated information mainly for statistical purposes. This allows us to continuously optimize and modify the site according to the requirements and interests of the users.

Categories of personal data being collected and processed by prospecto.com.au
prospecto.com.au in its capacity of personal data administrator processes only those personal data for its USERS, whereas the latter as natural persons have been explicitly informed or further expressed their willingness and have given their informed consent.
prospecto.com.au collects and processes only personal data from the so-called "Normal" type in complience with Personal Data Protection Act
prospecto.com.au does not collect and process the so-called "sensitive personal data"
Collecting information
We collect information from you upon registration in our website, subscription to "Receive E-mail Notifications" feature, when you sign in and/or sign out to your account. Collection may include: name, e-mail address, gender, phone number, adress, geo-location, date of birth, user behavior in the website,IP-adress.
Besides, information from your computer and browser is automatically received and saved, including the IP address and which page you requested to be loaded.
We can also observe certain information about you when you visit and interact with any of our services. This information includes the features you use; the links you follow; frequently used search terms; and how you interact with our other services.
Additional information we may receive is also any content published through prospecto.com.au. This may include: opinions, reviews and recommendations, sharing on social networks or responses in questionnaires located in prospecto.com.au.
Transparency and Expedience of prospecto.com.au Personal Data Usage
prospecto.com.au provides a public service accessible to everyone. Everything we provide to our audience aims to increase the added value for every user of our website.
A more customized service from prospecto.com.au
Our impression is that the more we know about you, the more specific and personal user experience you get while surfing our web site.
This includes:
Access to content recommended to you;
Access to content according to your location;
Guarantee that you get content relevant to your age.
What does our privacy policy include?
Our privacy policy comprises all related to the receipt, processing and storage of personal data.
Transparency - we always explain what kind of information is required and stored by us. We collect and process the data solely for the purpose of:
Provision of better service;
Increasing the efficiency from our services usage;
Guarantee that our responsibilities are in favor of consumers' needs.
Choice - it depends on you how you use the services we provide. You can delete all your data at any time.
Trust - ss your trust is of great importance to us, your data is stored in a strict and secure manner. Besides, we do not provide any data either to unverified partners or external sources.
What is your personal data used for?
How we use the information we collect partially depends on: which services you use, the way you use them and your preferences shared with us. Below are listed the specific purposes for which the collected information is used.
For research and development purposes
We are always in search for ways to make our services smarter, faster, safer, more integrated and beneficial to our users. We use collective methods to understand how people use our online services, to address the malfunctions, as well as to identify trends, use, business models and areas for expanding and improving our services. Before we implement a new feature, we also test and analyze it by involving part of our users.
"E-mail notification" service
is a personalized notification via your own e-mail for the latest promotional digital brochures from the internet or local brands.
Data we collect comprise the following: names, e-mail, gender, city. We aim at service customization with the collection of the afore-mentioned data. This includes:
E-mail notification for all new available promotional brochures;
E-mail notification for new promotional offers from selected brands;
E-mail notification about any changes occurred to prospecto.com.au 's features, services and terms of use
Service customization according to your specific preferences
"Create profile" service
Use of "User profile" feature. In this form are to be filled out: names, e-mail, gender, city. We may store as an additional data the following: phone number, address and date of birth.
The afore-mentioned data is collected to provide services, which are personalized and useful for every site's user.
We may use the e-mail notification data in connection with any changes ment to be applied to the prospecto.com.au 's features, services and terms of use.
The company may use the phone number to provide individual and other appropriate special offers, as well as like a direct communication channel so to improve the service implementation.
prospecto.com.au shall not provide the data used by the "User profile" to any third parties in whatever comprehensive and specific form.
Sign-up and profile authorization via Facebook account through which any user agrees prospecto.com.au to access the above-mentioned information. What differentiate it from creating a regular profile is that you do not need to enter an e-mail, name and password.
There is also an option for you to add a profile photo and other details to the information that we have access to, such as preferred brands and products. We track your preferences through the additional settings in the "User profile" feature in order to provide you with the most beneficial service, which we strive to customize in terms of your needs.
A profile registration is based on important rules being followed at prospecto.com.au, as noted below:
Personal account can not be transferred to any third parties. The use of multiple profiles by the same person is prohibited and acts against prospecto.com.au rules, respectively.
Advertisement and engagement of our users with our services:
We may use your contact details and information about user experience in our website to send promotional messages that may be of particular interest. This includes: e-mail messages, ads of prospecto.com.au and/or websites of other companies and applications, as well as ads on platforms such as Facebook and Google. These messages aim at stimulating engagement and increasing the benefits from our website services, including information about new features, inquiries, newsletters and events that we think you might be interested in. We also exchange information about: new offers for products, promotions and competitions. You can control the receipt of these messages as described in the terms of each communication.
How long do we store the submitted data?
Normally, we keep the data submitted in these forms as long as the user wishes to use the service.
If, within a period of 5 years, we do not have any login information for a clients profile or a regular email, we may consider that you are no longer interested in the services provided and delete your data from our databases.
How do we collect all personal data.
Personal data collection is usually done through web based forms located on prospecto.com.au. Some services require additional e-mail confirmation.
prospecto.com.au is not responsible for any data entered outside the website in whatever way related to the company.
How do we store your data?
We have taken technical and organizational actions to protect your data from loss, manipulation or unauthorized access. We constantly adapt our security measures according to the technological progress. All information is sent via form with SSL encryption.
For data storage, prospecto.com.au uses only servers that are certified according to the standards for secure storage of personal data. The servers are localized in Bulgaria. prospecto.com.au does not have physical records of personal data. Data transfer processes from one platform to another are fully automated. No personal data is sent through physical sources.
Any person having access to personal data is legally obliged to maintain confidentiality and to be directly and lawfully responsible for the protection of any personal data which has become known to him.
Whatever safeguards designed to protect users' personal data, there is no security system that can not be overcome. Due to the inherent nature of the Internet, we can not guarantee that data provided and stored online is absolutely and unconditionally protected from malicious attacks.
prospecto.com.au bears liability only for damages caused by:
Intentionally or due to gross negligence on the part of prospecto.com.au or its authorized representatives.
How can I see what personal data is stored about me?
At any time, each user has the right to request information about what data we store. If the data is inaccurate, incomplete or insignificant, you may request to be corrected or removed. We can not remove data in the cases when the law requires the information to be stored, e.g. accounting rules, or when there are other legitimate reasons for storing the data, such as outstanding debts. You may withdraw your consent to use your data for marketing purposes at any time.
For any questions concerning personal data, you can contact via office@prospecto.com.au
You will receive a response from us within 2 weeks.
Sharing personal data with third parties.
Our company assumes the use of personal data within the organization unless information sharing is required.
In such cases, the following circumstances are taken into consideration:
If we are asked or given permission by a user
We share consolidated information with third parties that help us work, provide, improve, integrate, customize, maintain and monetize our services.
Upon agreement for receiving of marketing emails and individual services in order to show you relevant messages, prospecto.com.au offers or informational materials through the social networks.
If a legal requirement occurs or if we deem it necessary, in case of protection of our own rights.
Links to third-party sites: prospecto.com.au may include links that point to other websites or services whose privacy practices may differ from ours. If you provide information to any of these third party sites, data is governed by their privacy policies, not by ours. We recommend carefully reviewing the privacy statement of any website you visit.
How can I prevent access to my personal data?
Any user can easily delete their account at prospecto.com.au and also decline receiving marketing and other materials of this type.
Deleting a user profile is done by logging in to your personal account and selecting the "Delete profile" option in the "Settings" field.

 

2. prospecto.com.au Cookies Policy

Cookies are small pieces of text that Internet sites store in your computer through your web browser. Their use started in the mid 90s, and at the moment Cookies represent one of the most globally used Internet technologies.  They cannot spread viruses or grant access to your hard disk though. Therefore, we cannot read any information stored in your hard disk even if it stores cookies as well.

The basic website functions rely on Cookies. Thanks to them, information and online ads are received which you will most probably find interesting or appropriate. On the other hand, with no Cookies you cannot shop online because Cookies are used for storing the items you select in your shopping cart.

The cookies used in prospecto.com.au do not collect any of your personal information or any other kind of personal details, and they cannot cause any harm to your personal computer, tablet or mobile phone. We use Cookies to grant you optimal Internet use and, on the other hand, to enhance the efficiency and functionality of the website. This section of our privacy policy provides clear and comprehensive information on the Cookies we use as well as on the purposes we use them for.

What information will be stored by a Cookie?

Usually a Cookie stores:

  • The URL of the website it comes from;
  • Expiry of the Cookie or the period of time it will stay on your personal computer or phone;
  • Value – usually a randomly generated unique number.

How long do Cookies stay on your computer?

  • Session cookies – these Cookies are on until the browser is closed. They are not stored on your hard disk and are usually used to track the pages you visit in order to personalise the information extracted about this specific visit of yours.
  • Persistent cookies – these Cookies are stored on your hard disk until you delete them or they expire. They can be used, for example, to store your preferences of the visited website.

Acceptance

By using this website, you agree that prospecto.com.au can store Cookies on your computer or mobile device.

How do we use Cookies?

The cookies of prospecto.com.au web pages have important functions: they register the user’s preferred settings in using the specific website and provide personalised and better web content. When you shop online, for example, they store the items you have placed in the shopping cart and when you use our online support they give you the option to select a device and find the answers to your questions as fast as possible.

Another type of Cookies helps us understand how customers use our websites. This information supports us in optimising our online projects. These Cookies can show the time and duration of use as well as provide us with information about the way users browse our website. It is important to note once again that Cookies do not store your personal details. That is why our Marketing Department, working with the web analysis tools, is not able to identify you personally. In this case, the important facts we receive are of the following type: how much time it takes for a given page to load or what type of information is most searched for by the users, as well as the time and duration of use and information about the way the users browse the website. These Cookies are also useful for us whenever the website does not work properly. In such cases the Cookies helps us localise the problem and solve it.

We use the third type of Cookies in order to decide where to position our online ads and to define their efficiency. Their task is to inform us when any of our advertisements, placed on another website (e.g. Google, Yahoo, etc.), forward a user to the prospecto.com.au website. Same as with the other two types, this type of Cookie does not collect your personal information or data.

Types of Cookies used by prospecto.com.au

The Cookies we use may be divided in two categories. The first one includes the Cookies placed by us or “first-party Cookies”, and the second one – Cookies placed by our partners, or “third-party Cookies”.

First-Party Cookies

The basic functionality of our website depends mainly on the Cookies placed by us. They include also web analytical Cookies assisting us in getting the number of users visiting a specific website as well as in storing our users’ preferences, in tracing their path and activity on our website and, last but not least, in storing the items selected by the customers of our website.

Third-Party Cookies

These are the Cookies placed by third parties, or selected partners of ours. They do not collect or send any personal information about you either. Online questionnaires or live chat helping you to get all your questions answered are some of the beneficial services they activate. The advertising networks we use can also place Cookies helping them in gathering useful information in placing our online ads to the most appropriate places.

Social Networks Cookies

You can use social networks such as Facebook and Twitter to share specific pages of our websites. It is useful to know that such social networks place their own Cookies. That is why you may want to search their websites for more information regarding their Cookie Policy.

Cookies Management

The most popular web browsers give you the option to manage the Cookies. You can choose to accept or reject all Cookies or only some specific types.

What happens when you reject all Cookies?

You will be able to use some parts of our websites, including many of the pages containing information regarding the last prospecto.com.au products. But if you reject all Cookies, some useful sections will not be working. You will not be able, for example, to use our online support or to go shopping. Apart from that, you will not be able to register for the prospecto.com.au online warranty or to log into your account.

How to manage Cookies in different web browsers?

For more information regarding the way you manage Cookies in the basic web browsers, please, use the links below. These pages are not websites of prospecto.com.au and all of them are written in English (most of them, however, provide the option to choose from different languages).

PC computer and Mac computer

Mobile devices

(The different Blackberry devices may differ in terms of instructions, but the link above contains information about all Blackberry manuals.) In case you use a web browser that is not mentioned above, please, check its documentation or the online help for more information.

Not sure which browser you have? Find out:

PC computer: open the web browser and click on “Help” in the upper part of the browser window. Then select “About”. Information about your web browser should pop up on your screen.

Mac computer: open the web browser and click its name in the upper part of the screen (e.g. “Safari“ or “Firefox“). Then select “About”. Information about your web browser should pop up on your screen.

Mobile device: Check the name of the application you open when surfing the Internet.

More Information about Cookies Management

www.allaboutcookies.org is a useful resource containing very detailed information regarding Cookies and methods for their management.

In case you wish to learn more about how to stop redirecting and behavioural retargeting, visit the Network Advertising Initiative at the following address www.networkadvertising.org/managing/opt_out.asp.

You do not want to receive cookies?

If you don't want us to use cookies or you you do not want to receive them, when you visit prospecto.com.au, you can also install the Google Analytics Opt-out Browser Add-on.

Links to External Websites

Please, note that prospecto.com.au is not responsible for the content of external websites. We update our website links on a regular basis, but sometimes the content of external sites may not be updated or accurate.

3. What data we collect and why.

We collect usage data such as the IP address of your computer, the time and date, the amount of data transferred, the website from which you came to our site, and information about the operating system and browser you use.

This website uses:

-          Facebook and Google+ plug-ins:

Our website uses the plug-ins of the social networking sites, especially the “Like”-button. The website of the provider, i.e. Facebook.com, is managed by Facebook Inc., 1601 South California Ave, Palo Alto, CA 94304, USA. The plug-ins are usually marked with the Facebook logo.

In addition to the Facebook plug-ins, we use these of Google+ as well. (provider: Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA).  The following explanations regarding Facebook are also valid for Google+ with the respected differences. If you visit our website, your browser will create a link to the Facebook servers, the information will be transmitted to Facebook, even if you haven’t been logged in your profile and regardless of the fact that you haven’t really activated the plug-in, i.e. you haven’t clicked it.

If you’ve been logged in your Facebook profile during your stay on our website, Facebook can connect the access to our website with your profile. If you click the “Like”-button, your action will be transmitted to Facebook and the data will be stored there, so you can share what you “Like”-d with your friends on Facebook. We can’t regulate the nature and the amount of the transmitted to Facebook data. Furthermore, we don’t know exactly what data of yours  is transmitted to Facebook and for what purposes it is used by Facebook. Your IP address is transmitted and – according to Facebook – information about the website you’ve visited, the date and time of your visit, and other information about your browser. You may find more information regarding Facebook on http://www.facebook.com/help/?faq=186325668085084.

If you don’t want Facebook to connect your visit to our website with your Facebook profile you must log out of it before visiting our site.

-          Facebook Connect

Facebook Connect is application which allows to our users to interact on our website through their Facebook account. The main functionality is to make our site access much more easier for the users.

-          Facebook Custom Audience

 Facebook Custom Audience is a type of audience thet we create of our existing customers on Facebook. With that Custom Audiences, we can reach customers that we already know with ads on Facebook.  

-          DoubleClick

We make use of Google DoubleClick service to measure the effectiveness and performance of our online marketing campaigns. Let us explain you how it works.

For example, DoubleClick uses cookie IDs to keep a log of which ads show to which browsers. When it’s time to serve an ad to a browser, DoubleClick can use the browser’s cookie ID to check which DoubleClick ads have already been delivered to that particular browser. That's how we use them to avoid showing ads that the user has already seen. We don't sold the colected data on third parties and beside that DoubleClick cookies does't contain any personally identifiable information.

-          Newsletter

To subscribe to our newsletter you only have to provide us with your e-mail, your name, city and gender. You don’t have to create a personal profile.

You can unsubscribe at any time. Your e-mail will be deactivated immediately from our list and you won’t be receiving our newsletters.

If you are an Email-User, prospecto.com.au may use your user ID in combination with Google Universal Analytics and Google Analytics to track and analyze the pages of the Services you visit.  We do this only to better understand how you use the Website and the other Services, with a view to offering improvements for all prospecto.com.au users; and to tailor our business and marketing activities accordingly, both generally and specifically to you. Google Analytics cookies do not provide prospecto.com.au with any Personal Information.

-         Google Adwords Conversion (Advertising)

Conversion tracking is a tool that provides publishers whit information about what happens after a customer clicks on your ads - whether they purchased a product, signed up for your newsletter, called your business, or downloaded your app.When a customer completes an action that you've defined as valuable, these customer actions are called conversions.

-          Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, text files stored on your computer, to help the website analyze how users utilize the site. The information generated by the cookies about your use of the website will be transmitted to and stored by Google on servers in the United States. We’d like to state that Google Analytics on this site contains the code „gat._anonymizeIp();” which guarantees the anonymous recording of IP addresses (IP masking). In order to sustain the anonymity of IP addresses visiting this site, your IP address is shortened by Google within the EU and EEA. Only in exceptional cases the full IP address is transferred to a Google server in the USA and shortened there.

You may find more information regarding Google privacy policy on this address: https://www.google.com/intl/coza/policies/

-          Google Analytics for Display Advertisers – cookie usage

For customers that are using Google Analytics' Display Advertiser features, such as remarketing, a third-party DoubleClick cookie is used in addition to the other cookies described in this document for just these features. For more information about this cookie, visit the Google Advertising Privacy FAQ.

-          Google AdSense

Google uses advertising companies to post ads when you visit our website. Google uses cookies to post ads on this site. Users can disable the use of the DART cookie by visiting the Google ad and agreeing to the privacy policy of the content network. These companies may use information about your visits to this and other websites (not including your name, address, email address or telephone number) in order to provide advertisements about goods and services of interest to you. For more information, click here.

-          Google Analytics for Display Advertisers – cookie usage

For customers that are using Google Analytics' Display Advertiser features, such as remarketing, a third-party DoubleClick cookie is used in addition to the other cookies described in this document for just these features. For more information about this cookie, visit the Google Advertising Privacy FAQ.

-          Google Syndication

Google Syndication is a domain owned by Google that we are using for storing and loading ad content and other resources relating to ads for Google AdSense and DoubleClick. The platform does not use any client-side tracking methods.

-          Google Tag Manager

Google Tag Manager is a tool that consolidates our website tags with a single snippet of code and lets us manage everything from a web interface. Google Tag Manager is built to handle our tagging needs, and it works with Google and non-Google website tags.

-          Remarketing.

This site uses remarketing with Google Analytics. It helps us to show you relevant ads related to your interests outside our website. This is done thanks to the cookies. You can reject the cookie DoubleClick, by visiting Google ads management pages.

-          Hotjar

We make use of the Hotjar service to understand how users navigate around individual pages on our site. The tool doesn't display our visitors' IP addresses within the interface wich allows all visitor data to remain anonymous.

4. No transmission to third parties.

Prospecto group JSC meets all the necessary technical and organizational requirements  regarding the security of users data on this website. Your data is used only in the field of organization and is not accessible to third parties.

Prospecto group JSC does not transfer your personal data, and in particular, your e-mail addresses to third parties without your consent.

 

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